ISO 29990 is a quality management system standard for providers of education and training services. ISO 29990 provides a unified model for a quality and professional mode of operation, as well as a common reference point for both LSPs and their clients for the conceptualisation, development and delivery of the specified programme.ISO 29990 provides a unified standard for learning service providers, including corporations, vocational institutions, and life-long learning centres, around the globe. Certification against the standard ensures that the design, development and delivery of the learning experience you provide meet the ISO requirements. The audit and certification process also provides you with a transparent analysis of your present program and a valuable tool for developing effective, learner-centred training.
ISO 29990 is basically subdivided into two areas: learning services (for example, these services include designing, providing and monitoring of learning services) and management at the learning service provider for example business planning, financial management, risk management as well as human resources management. This Standard is the first Standard for learning providers that is valid and applied on an international scale. The advantages for learning providers are transparency of their own services, international comparability and defined processes for quality assurance.
BENEFITS of ISO 29990:2010
Advantages for Learning Service Providers:-
o Outstanding performance during tendering work from official bodies.
o Globally marketability.
o Enhancement in internal quality potential.
o Transparently defined & documented processes.
o Enthusiastic and active trained experts participation in the development.
o Work on (PDCA) Cycle.
o Adequate resources, including trainers with suitable competence, infrastructure and learning environment.
o Evaluating criteria for Education.
o Advanced & Authentic processes.
o Transparency/comparability of services.
o Assuring quality, transparency and comparability in educational institutions.
Benefits for Global Cooperation
Base of development for international cooperation in the area of education and training
o Globally comparable benchmarks for existence of quality.
o No deformation of the globally competitive market.
o Common unified standards/common understanding of quality.